POV of the C-suite after Learning About AI agents

CFO: "What exactly is it that you do around here?"

SaaS: “I turn your complex workflow into a managed service so you don't have to worry about compliance and maintenance; you can focus on your business problem.”

CEO: "Well then, I just have to ask, why couldn't I just take our requirements directly to an AI agent, build a custom version for the price of an API call?

SaaS: “Because when you find out that a custom app is a security nightmare, leaking customer data, the AI will just tell you, 'You're right! I apologize for the oversight!' I handle the 'unfun' maintenance and the 3 AM edge cases so you don't have to.”

SaaS: “I have ‘accountability' skills! If I fuck up, you get to blame me. Can't you understand that?” What is wrong with you people?!?!

Price is a major factor in the "build vs. buy" conversation, as is risk.

AI agents are great at building features, but they are terrible at taking the blame.

And yes, you can absolutely do a build-it-yourself if you have the right team. You just have to be aware that a $10,000/yr in savings now can become a $1,000,000 liability and 1,000 hours of debugging later.

Well, is it time to rebrand SaaS as Scapegoat-as-a-Service? lol

Anyway, time to rewatch Office Space this weekend.